Crisis Negotiation is the topic of this episode of West Bloomfield 911, as Officer Rick Trabulsy speaks with members of the local branch of the FBI, Supervisory Special Agent Fred Sandler and Special Agent Christine Taylor. Crisis negotiation teams offer help and resources to the on-scene local command, and its agents can come from very different backgrounds; Fred worked in a federal prison in Florida as a psychologist and Christine worked at a local bank. Break-ups, financial crisis, arguments with coworkers, or other different stressors may contribute to a crisis, and both FBI agents talk a bit about procedures taken in crisis situations, and training sessions they provide to law enforcement. In addition to the discussion of crisis negotiation, Officer Rick recognizes a Police Cadet in the corner spotlight and relates a story of a dumb criminal. A fallen Detroit Police Officer is also recognized.